Relait Privacy Statement

Privacy Policy

Last Updated: October 2024

At Relait, we are committed to protecting your privacy. Relait (referred to as "we," "our," or "us") is committed to protecting the privacy of our users (referred to as "you" or "your"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our services, website, and any other interactions with us.

Information We Collect

We may collect and process various types of information about you, including Personal Information (such as your name, email address, phone number, and business name), Account Information (including username, password, and preferences), Usage Information (details about your interactions with our platform, such as pages visited, time spent on pages, and actions taken), Device Information (such as IP address, browser type, and operating system), and Location Information (approximate location data, if enabled). 

You have choices regarding the technology you use and the data you share. While you may decline to provide personal data, certain products require it to deliver services. If you choose not to provide essential data for a product or feature, you may not be able to use that product or feature. Where personal data is legally required or necessary to fulfill a contract, and you choose not to provide it, we may be unable to enter or maintain the contract, resulting in suspension or cancellation of the product. If data provision is optional, features such as personalization may not function without it.

How We Use Your Information

We use your information to provide, operate, and maintain the Relait platform while enhancing and personalizing your experience. This includes communicating updates, promotions, and service changes to keep you informed. Additionally, we ensure the security and integrity of our platform, complying with legal obligations and enforcing our Terms of Use as part of our commitment to a safe and reliable service

Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our platform, and with business partners when necessary to deliver the services you’ve requested. Additionally, we may disclose your information to authorities as required to comply with legal obligations or to protect our rights. Please note that, as defined under certain U.S. state data privacy laws, “sharing” also includes providing personal data to third parties for personalized advertising purposes.

Cookies and Similar Technologies

Relait uses cookies and similar technologies to enhance user experience, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures to protect your information. However, no data transmission over the internet or method of storage can be guaranteed 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access and obtain a copy of your data, request corrections or deletion of your data, and opt out of marketing communications

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

Terms and Conditions of Planit

Purchase Terms and Conditions for Space-Planning Test-Fit Solution

By submitting your order, you agree to the outlined terms, which include pricing listed at checkout (excluding taxes) and accepted payment through major credit cards or verified providers. Confirmation depends on successful payment, and upon acceptance, your test-fit solution will be delivered electronically. Refunds and cancellations follow our return policy, so please contact us promptly for adjustments. We disclaim liability for any indirect damages, and product use must comply with applicable laws. This layout is for feasibility only, not a final design, and AutoCAD files are excluded.

  1. Acceptance of Terms: By accessing our services, you agree to these terms. 

  2. License and Use: You are granted a limited, non-exclusive, non-transferable license for internal use only. Reselling or sharing outputs without permission is prohibited.

  3. Payment and Refunds: Fees are due upon purchase and are non-refundable. All payments must be made in accordance with the specified terms.

  4. Service and Deliverables: The solution provided is preliminary and intended for feasibility purposes only, and final layouts and specifications will require further development outside of our scope. 

  5. Accuracy of Information: The layout's accuracy depends on information provided by the client, and we cannot be held liable for any inaccuracies resulting from misrepresentation of this information.

  6. Regulatory Compliance: This layout has not been reviewed for building code compliance as this is outside of our service offering

  7. Utility and Infrastructure: The layout does not evaluate utilities such as plumbing, electrical, IT, or environmental conditions; these aspects will be assessed by others during the detailed design phases

  8. Client Responsibilities: Clients must provide accurate, complete information, as discrepancies can impact layout accuracy and feasibility.

  9. Professional Advice: This layout is not a substitute for professional advice. Clients should consult architects, engineers, contractors and legal advisors for guidance.

  10. No Liability: We assume no liability for decisions based on the test-fit layout. Clients acknowledge this is a preliminary document with inherent uncertainties.

  11. Confidentiality: All project-specific information is confidential and intended exclusively for the recipient’s use.

  12. Not to Scale: Do not scale off drawings. Measurements from non-dimensioned elements in the electronic copy are taken at the customer’s risk

Contact Us

If you have questions about this Privacy Policy, please contact us at service@relait-it.com